Returns for Exchange or Store Credit
To return a decorated product for Exchange or Store Credit ONLY: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number, simply email us at firstname.lastname@example.org and request an RMA number. Please be sure to let us know in your email the order number or date of your purchase, what you would like to exchange and why. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.
Returns for Exchange or Store Credit ONLY: Any item may be exchanged within 15 days of receipt of purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To exchange your items:
- Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate what you would like to exchange.
- Write the RMA number in a conspicuous place on the outside of the return parcel.
Send the package to:
Morche Designs Fulfillment Center - Returns
1019 Pinfeather Court